Our Privacy Policy
Our webpage www.jusco.ee has committed to protecting the privacy of our clients and users. Accordingly, we have compiled these privacy policy principles, which address the collection, use, disclosure, transfer, and storage of client data. Our online activities comply with all relevant practices and applicable European Union legislation and the laws of the Republic of Estonia. Please take some time to familiarize yourself with our privacy principles.
Collection and Use of Personal Data
We are the sole owners of the information collected on the Jusco website. We only have access to the information that you voluntarily provide to us via email or other direct contact. We do not sell or rent this information. We use information related to you to respond to the inquiry you contacted us about. We do not share information related to you with a third party outside our organization, except where necessary to fulfill your request. We may contact you by email in the future to inform you about special offers, new products or services, or changes to these privacy terms, unless you have expressed a wish for us not to do so.
Collection of Other Data
We also collect non-personal data — data that cannot be directly linked to a specific individual (gender, age, language preference, location). We may also collect data about customer activity on our website. This data is aggregated and used so that we can provide customers with more useful information and understand which parts of the website, products, and services are of the most interest. Aggregated data is treated as non-personal data under this privacy policy.
Data Use and Retention
With the collected personal data, we can inform customers about news, campaigns, and upcoming events. A customer who does not wish to be on our newsletter list or receive notifications about packages that may interest them can remove themselves from the recipient list at any time. We also use the collected personal data to deliver goods and to fulfil obligations undertaken to the customer. By agreeing to the terms of the privacy policy, the customer gives us consent for the automated processing of their data. You can always withdraw your consent via our website or by submitting a request in a form that allows written reproduction. Neither the request nor the withdrawal of consent has retroactive effect. To delete personal data, please contact customer support by email. Deletion requests will be answered no later than within one month, specifying the period for data deletion.
To better serve our customers, we may disclose information about individual users to a third party who provides services to the online store and is contractually obligated to keep the shared information confidential. An example of such a third party is our partner, whose task is transporting the services sold. We retain the customer's personal data until the provision of the service and offers has ended. Data that we are required to retain under legislation (e.g. accounting records) is retained in accordance with the requirements set out in the relevant legislation.
Data Protection and Security
Our website applies all precautionary measures (including administrative, technical, and physical measures) to protect the customer's personal data. Access to modify and process data is granted only to persons authorized to do so. The customer has the right to request that the processing of their data be stopped, to receive information about how their data is used, and to have their data transferred to themselves or to a third party in a commonly used format. To prevent misuse of the customer's data and rights, requests may only be submitted in a form that allows the requester's identity to be verified (digitally signed or personally signed at our office). We have the right to respond to such requests within 30 days. All data disclosed while visiting the website is treated as confidential information.
Security and Access to Personal Data
Personal data is stored on Zone Media OÜ servers located within the territory of a European Union member state or a country that has joined the European Economic Area. Data may be transferred to countries whose level of data protection the European Commission has assessed as adequate, and to US companies that have joined the Privacy Shield framework. Access to personal data is granted to our employees, who may access personal data in order to resolve technical issues related to the use of the website and to provide customer support. Our website applies appropriate physical, organizational, and information-technology security measures to protect personal data against accidental or unlawful destruction, loss, alteration, or unauthorized access and disclosure. The transfer of personal data to authorized processors (e.g. transport service providers and data hosting) takes place under agreements concluded with those authorized processors. Authorized processors are required to ensure appropriate protective measures when processing personal data.
Privacy Policy Terms and Changes
By booking through our website, sending an inquiry, or subscribing to our newsletter, you confirm that you have read and agree to these principles and terms. We reserve the right to amend the general terms of the privacy policy as needed, but we do our best to keep our privacy policy up to date and accessible to you on our website. If you have any questions or concerns about the privacy policy or data processing, please send an email to: info@jusco.ee You always have the right to contact the Data Protection Inspectorate or the courts to protect your data. The Data Protection Inspectorate is a state authority that you can also contact for consultation or assistance with personal data protection matters.